How does this work? How can I have Internet without the Internet!?
Instead of dialing AOL, Juno, or some other Internet service, your computer dials YeshivaNet. Your computer thinks it's calling the Internet, but it's really calling our local, internal network, which makes believe it's the Internet for just the services you request.
Is this the same as other services that filter the Internet?
Not at all. Other services provide the entire Internet and then try to filter out the bad parts. We're not convinced it's possible to filter out the bad parts. We simply don't offer the Internet altogether.
Isn't just having a modem dangerous?
Once your computer has a modem, anyone can put an AOL cd in the computer and connect to the Internet in minutes. We can't stop you (or anyone in your home) from doing that, and we believe that parental - and self - vigilance is always in order. What we can do is offer an alternative for those who are facing the encroachment of the Internet.
And what do the Gedolim say about this?
Every Rov that we've spoken to has given us their brachah along with tremendous encouragement. Rabbonim are very happy to finally have an alternative to the Internet to offer their kehillos.
How fast is YeshivaNet? Do you have DSL?
Our dialup is as fast as any Internet dialup service, such as AOL or Juno. High speed DSL service is also available. Click here for more information.
How much does YeshivaNet cost?
The first month is free so you can test it and make sure it does what you need. After that, email service costs 9.95 per month. Email with customized websites is 24.95 per month. DSL pricing is higher.
What will my email address be?
You can choose between firstname.lastname@example.org or email@example.com. Additionally, you can create your own .com address for your organization for a $25.00 annual registration fee.
Will I get junk email or viruses?
All email coming into YeshivaNet is virus free. Any infected emails are automatically deleted. For junk email, or spam, the best way to avoid all spam is to not leave your email address on any spurious websites and don't enter it into contests, polls, etc. If you do, we offer different forms of spam protection, including email whitelisting.
How do you bill?
After your free month of service, we will bill your credit card automatically at the beginning of each month. We will not begin billing your credit card before confirming with you via email.
Which websites do you offer or suggest?
We don't offer or suggest any websites. You tell us which sites you need. Typically, customers select sites like their bank, credit cards, Torah sites, shopping sites, and e-Chinuch. If you don't know which websites you need, we strongly suggest you avoid this part of our service altogether, and just stick to email.
Do you allow all sites?
What sites do you allow? What sites do you block?
In general, we provide access to business-oriented sites, Torah sites, informational sites, and shopping sites. We generally don't provide access to web portals, search engines, entertainment and games sites, children's sites, social sites, and blogs. These are our guidelines, and we find that there are exceptions in both directions.
Who decides whether to allow any particular site?
Can I add sites? How often? Is there a limit to the number of sites I can request?
You can certainly add sites. We have no policy for how often or how many, and we'd like to keep it this way. The idea here is not to provide the Internet. It's to provide access to sites you need. If someone has a need for 1000 websites and needs to add 20 new ones each day, then YeshivaNet may not be the service for him or her. We have customers who access several dozen websites.
How do I request to add a new site?
Send an email to firstname.lastname@example.org. An easier way is to visit the site you wish to add, get our 'Blocked by YeshivaNet' page, and click where it says 'Click here to request this page.' That will automatically generate an email request. Just click 'send' and we'll get it.
How long does it take to activate an added site?
Usually less than a few hours.
But what if I need it right now?
In case of emergency, call our office and we'll do it right away.
Is this appropriate for my young children or teens?
No. We do not believe children or teenagers should be anywhere near the Internet, and we do not provide service for teenagers.
What if I have a problem?
Email us at email@example.com, or call our office at 718-YESHIVA (937-4482).
How good is your technical support?
Our customers regularly praise our warm, patient technical support. We are available most of the day every day, and when we're not, we usually return phone calls within two hours.